Tous au contenu
La page YouTube s’ouvre dans une nouvelle fenêtreLa page Facebook s’ouvre dans une nouvelle fenêtreLa page LinkedIn s’ouvre dans une nouvelle fenêtreLa page Instagram s’ouvre dans une nouvelle fenêtreLa page RSS s’ouvre dans une nouvelle fenêtre
European Digital Innovation Hub Sarre
European Digital Innovation Hub SarreEuropean Digital Innovation Hub Sarre
  • Rendez-vous & Événements
  • offres
    • Formations
    • Programmes de soutien
    • Meilleures pratiques
    • Webinaire
    • Radar de technologie
  • nouvelles
  • À propos de nous
  • fr_FRFrançais
    • en_GBEnglish (UK)
    • de_DEDeutsch
  • Rendez-vous & Événements
  • offres
    • Formations
    • Programmes de soutien
    • Meilleures pratiques
    • Webinaire
    • Radar de technologie
  • nouvelles
  • À propos de nous
  • fr_FRFrançais
    • en_GBEnglish (UK)
    • de_DEDeutsch
JUIL302024

Chat GPTs as knowledge management?

In today’s knowledge economy, companies rely on efficient système de gestion des connaissances.
Large language Models (LLMs) offer an innovative solution for managing and utilizing internal knowledge.
This article examines various approaches to implementing LLMs in the corporate context as well as the opportunities and challenges they present.   A key problem for many companies is the shortage of skilled workers.
When experienced employees retire or leave the company, valuable knowledge is lost.
LLMs can help to document this knowledge and make it accessible to other employees.
A well thought-out knowledge system can thus help to secure and promote the transfer of knowledge within the company.
Another important aspect when implementing LLMs is cybersécurité.
Mesures de sécurité compréhensives must be taken to protect sensitive information.
These include the encryption of data during transmission and storage, access controls and regular security audits to identify and rectify vulnerabilities.
En addition, it must be clearly defined which data may be used.
Sensibilité et données personnelles should only be used in accordance with the applicable règles relatives à la protection des données.   The use of LLMs in knowledge management is still in its infancy, but the potential is enormous.
Future developments could include more powerful and efficient models as well as hybrid system that combine the strengths of humans and AI.
En addition, LLMs could be used in more and more areas, from customer service to product development.

The usual suspects are there too, of course... Providers such as OpenAI, Microsoft Azure ou Google Cloud offer powerful LLM-based solutions that can be implemented quickly and easily.
These services are highly scalable and provide access to the latest models and technologies.
However, the use of external service providers, c’est-à-dire involves risks, particularly in the area of data security and compliance.
The transfer and storage of data outside your own infrastructure can present potential vulnerabilities.
In addition, the running costs for cloud services can be higher in the long term.  

Locaux hosting prevents the data from leaving the company’s infrastructure. One option is to operate LLMs on the company’s own infrastructure.
This method has the advantage that sensitive does not leave the company network, which is particularly important in data-sensitive industries.
The data remains under the full control of the company, which makes it easier to comply with data guidelines.
Security can est donc ensured through measures and stricter access controls.
However, this approach also comes with significant challenges.
The cost of hardware and its maintenance is usually high.
In addition, the implementation and operation of such system require special knowledge and resources that smaller companies in particular are souvent unable to provide.
Scalability can donc be problematic, especially when the volume of data and the number of users increase.
One example of a local implementation is the use of Retrieval Augmented Generation (RAG).
This technique combines the strengths of retrieval systems and generative models by extracting information from large data sets and integrating it into the generation of answers.  

IF the data is only to remain in the country... Hébergement des données sur un service en nuage dans votre pays tiers.
This solution is particularly useful if the internal cyber security standards are not sufficient or the resources are lacking.
Hébergement avec un trustworthy provider in your own country offers a balance between security and Practicability.
Les prestataires de services professionnels ont souvent des mesures de sécurité sanitaire en place et en concurrence avec les droits nationaux de la protection des données.
However, there are donc more and more innovative companies that offer all-in-one systems with interfaces to most common data sources and hosting in Germany.

Qu’est-ce que pour utiliser le système? Another key to the success of a knowledge management system is employee commitment.
The best system is useless if employees do not use it.
IT is therefore important to motivate and involve them.
Approaches such as Gamification, where rewards and challenges encourage use, can be helpful here.
Formation et ateliers réglementaires à la suite de l’inclusion des retours d’emploi dans le cadre du développement du système, c’est-à-dire la contribution à l’accès.  The right system and acceptance within the team determine successs In summary, it can be said that LLMs offer a promising opportunity to revolutionize knowledge management in companies.
The choice between local and hosted solutions depends on individual requirements and circumstances.
Données security and data protection remain key challenges that need to be addressed carefully (Data security and data protection remain key challenges that need to be addressed carefully).
Against the Backdrop of skills shortages and knowledge loss, LLMs offer a valuable solution for securing and sharing corporate knowledge.
Stratégies de Gamification et d’utilisation friendly design promote long-term use by employees.
When it comes to implementation, professional advice is crucial to exploit the full potential of the technology while Minimizing the risks.  Contact EDIH Saarland, we will support you Arrange an individual consultation appointment with our experts.
WE veut help you find your way through the jungle of solutions and define the right questions for your problem.

Make an appointment for a consultation today

Author

M. Sc. Marco Giangreco
Digitization expert with a focus on AI
Mai302024

AI in everyday life: conseiller, assistant personnel et bodyguard

Artificial intelligence (AI) is currently on everyone’s lips. IF you had talked about this topic ten years ago and listed examples, most people would have thought of self-driving cars and robots. But the possible applications in everyday life are donc almost unlimited. In fact, we claim that you’ve already used 5 AI technologies this week — perhaps without even Realizing it. Comment many points on this checklist do you recognize from your everyday life?

 

AI as a cell phone guard: la face as a password

A quick glance at the camera and the cell phone is Unlocked. Thanks to intelligente facial recognition, the latest smartphones can be Unlocked without a PIN or fingerprint. Even in poor lighting conditions, with a different Hairstyle or new glasses. This function is based on AI, because when facial recognition is set up, a detailed image of the face is captured via the front camera and analyzed using complex algorithms. En ce qui concerne le processus, l’analyse stored analysis data is compared and further training data is collected. Some cell phone models assign the pictures in your gallery to specific people or animals, for example, sot you have all the photos of your favorite Labrador mix Polly at your fingertips with just one click. This feature is based on AI.

 

AI as a personal assistant: devices that obey your every word

A short command and the light is switched off, a call is made or the next route is selected in the navigation system. AI voice recognition makes it possible to control smart speakers, cell phones ou cars by voice command. Processing naturel longuage (NLP) plays a key role here, as it is necessary to recognize what the person has said (Automatic Speech Recognition) et what they want to achieve with their statement (Natural Language Understanding). IF these blocks are successfully recognized and merged, the request is processed and the command is executed.

 

As the best advisor: Recommendations just for you

JUST one click and you’ll receive tailored recommendations when shopping online, in Your podcast app or from your favorite streaming service. AI increasingly being used for personalized recommendations and advertising. Base de données sur les collections de données et analyses, profils so-called user profiles are created using machine learning, the basis of which recommendations are generated that best match the user’s individual preferences and interests. The advantages for providers and consumers are Manifold: Companies can offer a customized consumer experience that sets them apart from the crowd and can lead to an increase in sales. AT the same time, potential customers are more satisfied because they find the right product more quickly — and sometimes they even find things they didn’t even know they needed Φ

 

AI as a mediator: Language talent, thanks to AI

One click and you are speaking Chinese. There are around 7000 languages in the world — and just 2% of Germans have knowledge of 5 languages or more.[1 ] WE souvent find ourselves dans des situations where language barriers can lead to limited access to information or misunderstandings — and sometimes we are just proud to be able to order our food on vacation in the language of the locals. Machine translation (MT) has become an integral part of many people’s everyday lives, as it not only enables efficient communication across borders, but multiplies the availability of information and thus access to knowledge and resources. With MT, text is automatically transferred from one language to another. Neural machine translation marked a real breakthrough, as the system are trained with the help of self-learning algorithms, large amounts of data and immense computer capacities. Instead, all text elements are analyzed and it is recognized how the words influence each other and how they relate to each other. Nevertheless, it must be said: Even if entire manuals or product reviews are now completely machine-translated and you don’t even notice it at first glance with some texts, not every text is equally suitable for MT.

 

As as a bodyguard: no chance for spam mails in your inbox

IS your spam folder full even though you haven’t filled it? AI has probably done that for you. By using AI-based methods, e-mail providers can filter spam more effectively and reduce the amount of unwanted emails (by using AI-based Mhods, e-mail providers can filter spam more effectively and reduce the amount of unwanted emails). Incoming emails are scanned using machine learning and checked for warning signals such as malicious IP addresses and links, suspicious attachments or suspicious keywords. IF enough criteria are met, the message is marked as spam and moved accordingly. IF the marking is incorrect or a spam mail sneaks past the AI bodyguard, this error can be corrected manually by marking the message accordingly. This will help the system to learn and adjust its parameters, which will further train and improve it.

 

These are just a few of many examples that show that AI is for everyone! IF you would like to gain further exciting insights into innovations, AI and virtual reality and experience for yourself how they can strengthen competitiveness, visit us at the 15 and June 16 at our EDIH Sarre at the
Make-it.saarland 2024
AT the E-Werke de Sarrebruck.

[1] https://de.statista.com/statistik/daten/studie/1267264/umfrage/umfrage-zur-anzahl-gesprochener-sprachen-in-deutschland/#:~:%20mehr%.

Make an appointment for a consultation today

Author

M.A. Eileen Marra

Researcher & Manager of EDIH Networking Office

European Digital Innovation Hub Sarre
  • adresse
    c/o ZeMA, Eschberger Weg 46, D-66121 Sarrebruck
  • téléphone
    +49 (0) 681 85787 – 300
  • Courriel
    info@edih-saarland.de

L'European Digital Innovation Hub Saarland (EDIH Saarland) accueillera jusqu'à 50% financé par des fonds de l’UE (GA 101083337) et par le ministère de l’économie, de l’innovation, du numérique et de l’énergie de la Sarre. L'EDIH Saarland offre aux PME de la région un guichet unique gratuit pour la numérisation et l'application de l'intelligence artificielle (IA). Au cours des trois prochaines années (2023-2025), une expertise déterminante sera mise à disposition pour le transfert pratique de l'IA industrielle en Sarre, dans la Grande Région (Sarre-Lor-Lux) et en Europe.

Le ZeMA en est le chef de file, aux côtés des partenaires du projet AWSi, DFKI, saaris et East Side Fab.

European Digital Innovation Hub Sarre
  • Mentions légales
  • Protection des données
  • Modifier les paramètres de confidentialité
  • Historique des paramètres de confidentialité
  • Retirer le consentement
Mentions légales & Paramètres des cookies

© European Digital Innovation Hub Saarland

Tous en peau
Consentement à l’utilisation de cookies avec bandeau de cookie réel