Working better through smart technology: How Motion Capture revolutionises your workplace ergonomics

Blog post, Blog post

Working better through smart technology: Like motion capture, your workplace ergonomics revolutionises the demands of industrial assembly: Product variants are on the rise, life cycles become shorter – and despite increasing automation, humans remain essential. Why? Because its ability to think and act flexibly is difficult to replace with machines. At the same time, it is becoming increasingly important...

Artificial intelligence in customer service: Opportunities and challenges for SMEs

Blog post, Blog post

Artificial intelligence in customer service: Opportunities and challenges for SMEs The use of Artificial Intelligence (AI) is transforming customer service in a sustainable way, enabling efficiency gains and enhancing customer experience. In particular for small and medium-sized enterprises (SMEs), AI has the potential to automate processes while enabling personalised customer interactions. Well-used companies can not only reduce costs,...

This was the Southwest Digital Festival 2024

News contribution

This was the Southwest Digital Festival 2024: A full success for the digital future On 19 and 20 September 2024, Saarbrücken turned into a vibrant hub for technological innovation and digitalisation: The 2024 Southwest Digital Festival attracted more than 250 technology and innovation enthusiasts. Organised by the European Digital Innovation Hub Saarland (EDIH), the SMEs Digital...

Do you have GPTs as knowledge management?!

Blog post, Blog post

Do you have GPTs as knowledge management?! In today’s knowledge economy, businesses rely on efficient knowledge management systems. Large language models, also known as Large Language Models (LLMs), provide an innovative solution to manage and use in-house knowledge. This article looks at different approaches to the implementation of LLMs in the business context, as well as their opportunities and challenges.   A key problem for many...