Webinar Artificial Intelligence in the Office – ​ Introduction to smart customer speech using chatbots​

Webinar Artificial Intelligence in the Office – ​ Introduction to smart customer speech using chatbots​

An event on the topic Office, Chatbots, AI

When
7 December 2023    
14:00 - 15:00
 
 
Where
Online event
You will receive the access data by email before the event, (Click Meeting, Zoom or MS Teams)

Chatbots revolutionise people’s contact. More and more companies are using virtual helpers to communicate with their customers 24/7. Do you also want to introduce a chatbot in your company? Would you like to improve your customer’s address via a chatbot? And what is Chatbot GPT? Check out our webinar about the use potentials, current trends and practices to introduce chatbots. Seize the opportunity to complement your services with assistance services and support service departments.

Contents

  • Overview of the fields of use of chatbot solutions
  • Process automation with chatbots – State of the art & Artificial Intelligence
  • Practical examples from different sectors and business sectors
  • Procedures and examples of applications for smart customer speech via chatbots​
  • In practice, best practices in the introduction and implementation of chatbots

Benefits/objectives

  • You will get an insight into a technological opportunity for automated services.
  • They learn about the opportunities and challenges of chatbot solutions.
  • They are given impetus for successful implementation in their own businesses.
  • You build up your knowledge of the chatbots implementation process.

audience

  • Managers and staff in the fields of innovation, process automation, marketing, acquisitions, customer services, consultancy, IT and interested SME stakeholders.
  • No prior knowledge required

 

This is a cooperation event together with the Small and medium-sized digital centre Saarbrücken.

registration

The application is made via the cooperation website: here