Europe and High-Performance Computing: Trends, challenges and future prospects

High-performance computing (HPC) is developing rapidly. In particular, the integration of artificial intelligence (AI) and machine learning (ML) leads to sharply increasing computing requirements. At the same time, traditional HPC applications, such as material research or fluid dynamics, are becoming increasingly complex and also require increasingly powerful systems...

Artificial intelligence in customer service: Opportunities and challenges for SMEs

The use of artificial intelligence (AI) is transforming customer service in a sustainable way, allowing efficiency gains and improving customer experience. In particular for small and medium-sized enterprises (SMEs), AI has the potential to automate processes while enabling personalised customer interactions. Businesses can not only reduce costs but also increase their competitiveness...