The planned 3PQ Companion project aims to develop an AI-enabled assistance system that provides relevant information quickly, accurately and in the desired language. The aim is to create a smart reference and assistance system for medium-sized industrial companies in the DACH region (Germany, Austria, Switzerland), which: 

• Manufacturer-specific product literature efficiently searched & structured 

• Making product knowledge targeted – for customers & staff 

• AI-enabled advice reduces misdecisions 

• Language barriers overcome & worldwide 24/7 

By using state-of-the-art AI technologies such as Retrieval Augmented Generation (RAG) & Large Language Models, the 3PQ Companion aims to provide a safe, accurate & intuitive solution for the use of digital knowledge. For security, knowledge is hosted in Europe and dedicated security mechanisms are put in place to protect knowledge from misuse. 

Skills shortages and loss of knowledge as major challenges

The amount of information available is growing rapidly, but the targeting of relevant content is becoming increasingly difficult, especially in industry. Specialist expert*INNENs are rar and often faced with the challenge of curating knowledge; currently to hold and multilingual to be provided. At the same time, company data are often available in: Data silos scattered, so relevant information only difficult to find. Traditional search engines come to their limits as they lack the expertise to understand the relevance of product information to be determined.. This creates inefficiencies in information gathering, which in turn leads to: Misdecisions, increased time and potential costs due to wrong product selection leads The 3PQ Companion project has been developed in response to these problems. It is mainly aimed at medium-sized industrial companies in the DACH area, which work with large volumes of multilingual and complex product documentation (such as brochures, guides and catalogues).